The supply that you receive from ThamesWey is provided over a Private Wire (electricity) and District Heating (heat) network. This is a private network owned by ThamesWey and does not form a part of the national grid.

Electricity

There is a mechanism to switch suppliers set out in supply regulations. Further information on this process can be found in the Guidance on external electricity supplier access to ThamesWey Energy networks.

Heat

Your property is supplied heat energy by ThamesWey via a series of insulated pipes. Currently it is not possible to switch Heat suppliers. However, should you no longer wish to take a heat supply from ThamesWeys District Heating network you have the right to terminate the supply. In this instance your property would be physically disconnected from our network, please note that a fee for these works may be applicable.